CUSTOMER SATISFACTION ranks high on the 'feel good factor' list! You need to try it! It's amazing! Oh my days!! what a buzz I get from repeat customers who are so happy with their previous purchase!! what an endorsement!!! you feel ten feet tall and want to go back to the drawing board and put as much passion into new designs as possible. it makes you realise the 'why' in your business strategy!! not competition or any type of one-upmanship; purely customer satisfaction!!
Try it; it feels real good!! Have a brilliant day! x